Shipping policy

Last updated: May 26, 2026

Thank you for shopping with N.3.0 Apparel. We are committed to delivering your order as efficiently as possible. Please review the information below regarding our shipping process.

Processing Times

Standard Orders

Standard products are processed within 5 business days after payment has been received and confirmed.

Custom Jackets

Custom-made jackets are individually produced according to customer specifications. Processing time for custom jackets is approximately 30 business days before shipment.

Please note that processing times are separate from shipping times.

Orders are not processed on weekends or French public holidays.

Shipping Method

All orders are shipped via Colissimo.

Once your order has been dispatched, you will receive a confirmation email containing tracking information, where available.

Shipping Destinations

N.3.0 Apparel ships worldwide.

Customers are responsible for ensuring that the products ordered comply with any import restrictions or regulations applicable in their country.

Estimated Delivery Times

Estimated delivery times after dispatch are as follows:

Delivery times are estimates only and may vary depending on the destination, customs clearance procedures, local postal services, and other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country and the weight of the order.

The applicable shipping charges will be displayed before the order is finalized.

Customs Duties and Import Taxes

For orders shipped outside the European Union, customs duties, import taxes, and any other fees imposed by the destination country may apply.

These charges are the sole responsibility of the customer and are not included in the purchase price or shipping costs.

Tracking Information

Tracking information will be provided by email once your order has been shipped.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

N.3.0 Apparel cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us at n.3.0.apparel@gmail.com as soon as possible.

We will assist in filing a claim with the carrier where applicable. However, N.3.0 Apparel cannot guarantee reimbursement for issues that occur after the package has been marked as delivered by the carrier.

Delays Beyond Our Control

N.3.0 Apparel is not responsible for delays caused by customs authorities, postal services, carrier disruptions, adverse weather conditions, strikes, or any other events beyond our reasonable control.

Contact Information

N.3.0 Apparel
Noémie Kerroux
2 Rue Olivier de Clisson
56100 Lorient
France

Email: n.3.0.apparel@gmail.com